FAQ

Where can I buy Split Peaches products?

All Split Peaches products can be bought here as well as our Etsy store outlet.

Do you ship internationally and what is the cost?

Absolutely!! We've shipped our toys all over the world! Currently First Class Mail shipping to Canada is $15 USD and shipping to the rest of the world is $20 USD. International buyers are responsible for any and all Customs Charges, Taxes & Additional Postal Fees.

Do your products come with a warranty?

Split Peaches products come with a 60 day limited warranty against manufacturing error.

How will my charge appear on my credit card?

Dreamkey Media LLC will appear as the store name.

How will my order be shipped?

Your order will be hand packed by one of our specialists in a discreet plain box and the return address will be from Dreamkey Media.

What are your toys made of?

All Split Peaches toys are made in house and controlled every step of the way.  We ONLY use hypoallergenic, phthalates free, body safe FDA Approved Platinum Cure Silicone from trusted sources.  We make our own patterns and molds to ensure quality from start to finish.  Each item is hand poured and passes through quality control before being hand packed and sent out. 

What is your return policy?

All sales are final. Due to health and safety concerns and the intimate nature of our products all sales are final. If you discover that something is missing or incorrect you must contact us with in 24 hours of delivery. We cannot accept returns for satisfaction guarantees. Satisfaction guarantees includes issues of color, size, shape and functionality. Due to health and safety concerns and the intimate nature of our products all sales are final.

How should I clean my toy?

Our silicone toys can be boiled for 5 minutes, washed with warm water and soap or even put in the top rack of your dishwasher.  Allow them to air dry or wipe with a lint free cloth.

What lube should I use?

Water based lubes are recommended.  Silicone based lubes do not play well with silicone toys and should not be used.

Should I use a condom?

Condoms are great way to ensure the cleanliness of your toy and the safety of your partners. We suggest that you use condoms with all toys.

I’m a retailer/online interested in carrying products from Split Peaches, how can I learn more?

Please email info@splitpeaches.com for more information.

Do you have a distributor?

No, but we offer wholesale pricing to retailers who are interested both local and worldwide.

Do you offer Affiliate opportunities?

Absolutely!! What better way to earn some extra money than selling the Split Peaches products you love!!  Click Here to learn more.